Transactional compared to. relational NPS®: That should you employ?
Transactional compared to. relational NPS®: That should you employ? eight minute discover Internet Promoter Rating (NPS) was a classic metric within the consumer feel applications. But do you realize you could potentially apply NPS investigation in different implies, in addition to a romance metric or transactional feedback? What is actually NPS? Initially created in 2003 […]
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